LEGAL
Terms of service
Effective date: March 15, 2026
These Terms of Service ("Terms") govern your access to and use of the Workforce platform and website (workforceai.dev), operated by Driftwerk Ltd ("Workforce", "we", "us"). By accessing or using our services, you agree to be bound by these Terms.
1. Services
Workforce provides an AI agent orchestration platform that enables engineering teams to deploy autonomous AI agents for software development tasks. Our services include the platform software, integrations, documentation, and support as described on our website and in applicable agreements.
2. Eligibility
You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or your organisation. If you are using the services on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.
3. Accounts and access
Access to the Workforce platform is provided under a licence agreement. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to notify us immediately of any unauthorised access.
4. Acceptable use
You agree to use Workforce only for lawful purposes and in accordance with these Terms. You may not use the platform to develop, deploy, or distribute malicious software, attempt to gain unauthorised access to any system, reverse-engineer or decompile any part of the platform, or sublicense or resell access without our written consent.
5. Self-hosted deployment
Workforce is designed to be deployed within your own infrastructure. You are responsible for the security, maintenance, and compliance of your deployment environment. We do not access, store, or process your source code or proprietary data unless explicitly authorised by you for support purposes.
6. Intellectual property
The Workforce platform, including its software, documentation, branding, and design, is the intellectual property of Driftwerk Ltd. Your licence to use the platform does not transfer ownership of any intellectual property rights. Code and content generated by AI agents within your environment belong to you.
7. Payment and licensing
Licensing terms, fees, and payment schedules are defined in your individual licence agreement. All fees are non-refundable unless otherwise stated in your agreement. We reserve the right to modify pricing with reasonable notice.
8. Limitation of liability
To the maximum extent permitted by law, Driftwerk Ltd shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of the platform, including but not limited to loss of revenue, data, or business opportunities. Our total liability under these Terms shall not exceed the fees paid by you in the twelve months preceding the claim.
9. Disclaimer of warranties
The Workforce platform is provided "as is" without warranties of any kind, express or implied. We do not guarantee that the platform will be error-free, uninterrupted, or that AI agents will produce correct output in all circumstances. You are responsible for reviewing and validating all agent-generated code before deploying to production.
10. Termination
Either party may terminate these Terms in accordance with the licence agreement. We reserve the right to suspend or terminate access if you breach these Terms. Upon termination, your licence to use the platform ceases and you must discontinue all use.
11. Changes to these terms
We may update these Terms from time to time. Changes will be posted on this page with a revised effective date. Continued use of the platform after changes constitutes acceptance of the updated Terms.
12. Governing law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Contact
For questions about these Terms, contact us at hello@workforceai.dev.
14. AI-generated output
The Workforce platform uses artificial intelligence, including third-party large language models, to generate code, documentation, and other outputs ("Agent Output"). Agent Output is generated autonomously and may contain errors, bugs, security vulnerabilities, or inaccuracies. You are solely responsible for reviewing, testing, and validating all Agent Output before deploying it to any environment, including but not limited to staging, production, or customer-facing systems. Driftwerk Ltd does not warrant that Agent Output will be fit for any particular purpose, free from defects, or compliant with any applicable law, regulation, or industry standard. You acknowledge that AI-generated code may inadvertently reproduce patterns, structures, or expressions found in publicly available code. You are responsible for conducting your own due diligence regarding intellectual property and licensing compliance of any Agent Output you use. Workforce includes automated security measures (including but not limited to the Policy Engine, Sentinel Scanner, and Integrity Verification system) designed to reduce the risk of harmful output. However, no automated system can guarantee the detection of all security issues, and these measures do not eliminate the need for human review.
15. Third-party AI model providers
The Workforce platform is self-hosted on your infrastructure. Your source code, configuration files, and proprietary data remain within your environment at all times. To perform AI inference, the platform sends prompts containing code context, task descriptions, and related information ("Inference Data") to third-party large language model providers ("LLM Providers"). Current LLM Providers include, but are not limited to: Anthropic (Claude), Google (Gemini), xAI (Grok), and such other providers as may be integrated from time to time. Inference Data may include code snippets, function signatures, file paths, commit messages, ticket descriptions, and other technical context necessary for the agents to perform their tasks. Driftwerk Ltd selects LLM Providers that offer data processing agreements prohibiting the use of customer data for model training. However, you acknowledge that Inference Data is processed by third-party systems outside your infrastructure, and Driftwerk Ltd is not liable for the acts or omissions of LLM Providers. If your organisation's data governance requirements prohibit the use of specific LLM Providers, you may configure the platform to exclude those providers, subject to the available provider options.
16. Indemnification
You agree to indemnify, defend, and hold harmless Driftwerk Ltd, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of Agent Output, including any deployment of AI-generated code to production systems; (b) your breach of these Terms; (c) your violation of any applicable law or regulation; or (d) any third-party claims arising from your use of the platform, including intellectual property infringement claims related to Agent Output you have deployed. Driftwerk Ltd agrees to indemnify, defend, and hold harmless you from and against any third-party claims that the Workforce platform software (excluding Agent Output and third-party components) infringes any valid intellectual property right, provided that you promptly notify us in writing of such claim, grant us sole control of the defence and settlement, and provide reasonable cooperation at our expense. Driftwerk Ltd's indemnification obligations do not apply to claims arising from modifications to the platform made by you, use in combination with products not provided by us, use not contemplated by these Terms, or continued use of an allegedly infringing version after a non-infringing alternative has been made available.
17. Confidentiality
"Confidential Information" means any information disclosed by one party to the other, whether orally, in writing, or electronically, that is designated as confidential or that a reasonable person would understand to be confidential given the nature of the information and circumstances of disclosure. This includes, without limitation, business plans, technical data, product roadmaps, pricing, customer lists, source code, and security architecture. The receiving party shall hold Confidential Information in strict confidence, not disclose it to any third party except as permitted under these Terms, use it only for the purposes contemplated by these Terms, and protect it with at least the same degree of care it uses for its own confidential information, but no less than reasonable care. These obligations do not apply to information that is publicly available, was already known without restriction, is independently developed, or is rightfully received from a third party. Confidentiality obligations survive termination for three (3) years, except for trade secrets which are protected for as long as they remain trade secrets under applicable law.
18. Force majeure
Neither party shall be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemic, war, terrorism, government action, power failure, internet or telecommunications failure, third-party service outages (including LLM Provider outages), cyberattacks, or labour disputes. The affected party shall promptly notify the other party, use reasonable efforts to mitigate the impact, and resume performance as soon as practicable. If a force majeure event continues for more than sixty (60) consecutive days, either party may terminate these Terms upon written notice without liability.
19. AI-specific acceptable use
In addition to the general acceptable use provisions in Section 4, you agree not to use the Workforce platform to: (a) intentionally generate malicious code, malware, ransomware, or exploit code; (b) attempt to circumvent, disable, or manipulate the Policy Engine, Sentinel Scanner, Integrity Verification, or any other security control; (c) use agents to access systems, networks, or data beyond the scope authorised by your organisation; (d) generate code that you know or reasonably should know infringes third-party intellectual property rights; (e) use agents to process personal data in a manner inconsistent with applicable data protection laws; or (f) misrepresent Agent Output as exclusively human-authored where disclosure of AI involvement is required by law, regulation, or contractual obligation. You are responsible for configuring appropriate agent policies and permissions within the platform to ensure compliance with your organisation's security and governance requirements.
20. Data processing and international transfers
To the extent that Driftwerk Ltd processes personal data on your behalf in connection with the services, the parties shall enter into a Data Processing Agreement ("DPA"), which is available upon request and incorporated into these Terms by reference. Where Inference Data containing personal data is transmitted to LLM Providers located outside the United Kingdom, European Economic Area, or Australia, Driftwerk Ltd shall ensure that appropriate transfer mechanisms are in place, including: the UK International Data Transfer Agreement (IDTA) or EU Standard Contractual Clauses with UK Addendum for transfers from the UK; EU Standard Contractual Clauses for transfers from the EEA; mechanisms recognised under the Australian Privacy Act 1988 for transfers from Australia; or reliance on adequacy decisions or certifications such as the EU-US Data Privacy Framework where applicable. You acknowledge that the use of AI inference services necessarily involves the transmission of Inference Data to jurisdictions where LLM Providers operate, which may include the United States.
21. Service availability
The Workforce platform is self-hosted on your infrastructure, and its availability is primarily determined by your own systems, network, and operational practices. Driftwerk Ltd does not guarantee any specific level of uptime or availability. Platform performance depends in part on the availability and performance of third-party LLM Providers. Driftwerk Ltd is not responsible for any degradation of service resulting from LLM Provider outages, rate limiting, API changes, or discontinuation of service. If a specific service level agreement is required, it must be negotiated and documented separately as part of your individual licence agreement.
22. Multi-jurisdiction provisions
These Terms are governed by the laws of England and Wales, unless your licence agreement specifies an alternative governing law. For customers located in Australia, references to "applicable data protection law" include the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) that cannot be excluded by agreement. For customers located in the United States, references to "applicable data protection law" include the California Consumer Privacy Act as amended by the California Privacy Rights Act, and such other state privacy laws as may apply. Nothing in these Terms shall limit either party's liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, any liability that cannot be lawfully limited or excluded under the applicable governing law, or breaches of confidentiality obligations under Section 17.